Please note this section is a work in progress. For a sneak peek at what’s to come, just ask!

  • ANNUAL LOYALTY REPORT: 2021 – PAYTRONIX SYSTEMS

    • The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020. This one-of-a-kind report contains data on loyalty visits and spend, member demographics, the prevalence of program types, fuel and alcohol sales, and more.

  • ANNUAL ORDER & DELIVERY REPORT: 2021 – PAYTRONIX SYSTEMS

    • The first annual Paytronix Order & Delivery Report examines trends across the digital ordering landscape in 2020, from multiunit brands to independent restaurants, and demonstrates how the last year irrevocably altered the dining industry.

  • EXPLAINER VIDEO: PAYTRONIX SUBSCRIPTIONS – PAYTRONIX SYSTEMS

    • This quick explainer video was developed in partnership with a third-party vendor to explain Paytronix’ new subscription offering.

  • UNLOCKING THE POWER OF DATA THROUGH ARTIFICIAL INTELLIGENCE: TAKE THE GUESSWORK OUT OF MARKETING – PAYTRONIX SYSTEMS

    • Until now, marketing has been a complex matrix of decision-making based on some data, intuition, and educated guesses. Today, technological advancements in artificial intelligence and machine learning are changing that.

  • PRIMANTI BROS. DRIVES DOUBLE-DIGIT LIFT IN VISITS, SPEND WITH AI TO IA MISSED VISIT SCORE – PAYTRONIX SYSTEMS

    • When Covid-19 upended the restaurant industry, Pittsburgh-based sandwich chain Primanti Bros. used the Paytronix Missed Visit score to send rich offers to lapsed guests. The campaign drove a 90% increase in guest visits and 50% increase in spend.

  • CONVENIENT CONNECTIONS: 5 DATA-DRIVEN LOYALTY CAMPAINS FOR C-STORES – PAYTRONIX SYSTEMS

    • This e-book explores five loyalty campaigns that leverage data and AI to create unique loyalty experiences for your customers. These cutting-edge loyalty campaigns are being used by industry leaders – and for good reason. Download your copy to learn why.

  • 4 RESTAURANTS ON THE DIGITAL ORDERING FRONTIER – PAYTRONIX SYSTEMS

    • Inside this e-book, you'll gain insight into the ways restaurants around the country shifted their digital strategy to survive COVID-19, why those changes were paramount, and why they'll continue to be a critical part of restaurant strategy from now on.

  • UNLOCK THE SECRETS TO MOTIVATING GUESTS WITH AI-DRIVEN MENU CLUSTERING – PAYTRONIX SYSTEMS

    • Inside this data brief, learn how a burger joint used artificial intelligence and clustering technology to segment guests by their ordering behavior, driving incremental sales and a 61x ROI.

  • ESSENTIAL FEATURES OF A FUTURE-PROOF eTMF SYSTEM – ARISGLOBAL

    • As you evaluate a new solution, this checklist can be used to ensure the one you choose has the essential functions and capabilities you need to deliver comprehensive and compliant TMFs - now and into the future.

MArketing content

The greater lawrence gas disaster

  • Explosions rock region causing fires, evacuations, destruction – The Eagle-tribune

    • One person is dead after a catastrophic gas line failure sparked chaos across the Merrimack Valley Thursday, igniting dozens of fires, causing explosions, and forcing the evacuation of two towns and part of a city. 

  • she wanted to die at home, then the fire started – the Eagle-tribune

    • LAWRENCE — Jennifer Lampman has dreams in which she touches the walls around her. She touches them cautiously, waiting to feel heat, or to hear the sizzling sound that haunts her now. 

  • columbia gas likely to miss nov. 19 deadline – the eagle-tribune

    • If Columbia Gas continues to inspect and restore gas service to homes at the current rate, it will miss its Nov. 19 deadline by months, possibly not completing restoration until as late as March 1.

  • ntsb: columbia gas ignored critical pressure sensor – the eagle-tribune

    • LAWRENCE — The Merrimack Valley gas disaster was caused by Columbia Gas overlooking critical pressure sensors in its instructions to contracted workers replacing outdated pipeline in South Lawrence, investigators indicated Thursday.

  • residents: re-light effort disorganized – the eagle-tribune

    • In the middle of the night, Tina Levine woke up, got out of her warm bed, and hurried down the stairs. She approached her stove, put her hand on the dial, applied some pressure, and turned.

  • senators, reps grill gas company at hearing – the eagle-tribune

    • LAWRENCE — Despite calls for their resignation from the state's congressional delegation, the presidents of Columbia Gas of Massachusetts and its parent company, NiSource Inc., refused to promise they would not raise rates on customers to soften the financial blow of the Sept. 13 gas disaster. 

  • map: andover, north andover, lawrence buildings damaged by gas fires – the eagle-tribune

    • Fire departments in Lawrence, Andover and North Andover have released preliminary lists of properties that were damaged during the Sept. 13 natural gas fires. 

  • Aging Gas Pipelines: The Dangers Of Outdated Infrastructure Around The U.S. — WBUR

    • A segment of National Public Radio’s On Point in which Kiera Blessing was a featured guest.

politics & government

  • Methuen auditor: police contracts are ‘bankrupting the city’ – The eagle-tribune

    • METHUEN — As Methuen suffers through the worst budget crisis it's seen in years, two departments lie at the center of the city's fiscal woes: the school department, already $4 million in debt from this past fiscal year, and the police department, whose contracts will cost the city more than $1 million in raises. 

  • former Salem business owner accuses police of false charges after acquittal, annulment – the eagle-tribune

    • SALEM, N.H. — Christian Bright says the Salem Police Department ruined his life.

  • local reps ask trump what’s next after syria strike – The eagle-tribune

    • Members of the local congressional delegation backed President Donald Trump’s decision to take military action against Syrian President Bashar Assad Friday, but all called for the administration to be more forthcoming about the country’s strategy in dealing with the Middle Eastern country.

  • ‘the beginning of a political revolution’ – the eagle-tribune

    • CONCORD — At almost the exact moment the polls closed in the New Hampshire primary, major news outlets, including the Associated Press, declared a win for Sen. Bernie Sanders, the self-described Democratic Socialist from Vermont once considered a fringe candidate and a long-shot.

business

  • council questions borrowing to support lupoli project – the eagle-tribune

    • HAVERHILL — The future of Salvatore Lupoli's proposed 10-story waterfront building, The Heights, could be riding on the City Council's decision on a $1.12 million bond that would cover the cost of constructing a parking garage and extending the boardwalk. 

  • mayor cites traffic for downtown pot delay – the eagle-tribune

    • Fiorentini disputed any notion that favoritism played a role in his desire to delay marijuana zoning in the downtown. 

      "I'm not really sure about all of them. I don't really know these folks," Fiorentini said, referring to the other applicants. "I feel bad for (Pineau). Like I told her, I have to do what's best for the whole city, not just what's best for one person."

crime & courts

  • ‘she was a beautiful soul’ – the eagle-tribune

    • Seconds later, Jaydee's panicked stepfather flew back into the liquor store, demanding the address of the store to call 911. Jaydee had just been hit by a driver who fled the scene.

  • Haverhill braces for summer after murders – The eagle-tribune

    • Robinson fidgeted with his skateboard. He knew Colon. He gazed down Washington Street as he spoke. 

      "They hear of gang violence and they just turn their head the other way," he said. "It's never gonna stop. This is just the beginning. We're gonna see a lot worse."

  • 17-year-old shot to death in quiet derry neighborhood – the eagle-tribune

    • DERRY — State officials are investigating death of a 17-year-old who was shot on North Shore Road near the intersection with Island Pond Road just after 11 p.m. Wednesday.

  • witness’ note: ‘its gonna stay an unsolved murder’ – the eagle-tribune

    • LAWRENCE — Four reluctant witnesses who were at the Stadium Projects party the night of Mark Trussell's murder testified Thursday about the three men who arrived at the party shortly before the shooting began and its aftermath as Trussell lay dying. 

  • murder victim had filed restraining orders – the eagle-tribune

    • LAWRENCE — Mindy Tran, the woman shot to death behind the wheel of a car Sunday evening, had filed restraining orders against two men who had threatened her in 2011 and 2016, court documents show.

  • police: new year’s eve murder stemmed from domestic dispute – the eagle-tribune

    • LAWRENCE — A city man charged in the shooting death of a man police say was his estranged wife's boyfriend was ordered held without bail following his arraignment in Lawrence District Court Thursday.

the opioid crisis

  • courtney & chris: a story of young love and deadly addiction – the eagle-tribune

    • Christopher Honor and Courtney Griffin were in love, but they couldn't save each other.

  • a year without jackie – the eagle-tribune

    • The last few months of Jackie Zanfagna’s life were some of the best her family can remember. 

      …

      “We thought, ‘Oh, life is good,’” recalled Jackie’s mother, Anne Marie Zanfagna, “until it wasn’t.”

  • n.h. prisions to start using vivitrol – the eagle-tribune

    • This week, the New Hampshire Department of Corrections will release its first inmate armed with a dose of naltrexone — commonly referred to as Vivitrol — into the community, following in the footsteps of a program launched in Massachusetts in 2014.

features

  • winnie murphy, chelsea resident, turns 105 – the boston globe

    • Don’t ask Winnie Murphy how old she is — she won’t tell you. Or she might tell you, as she used to when she entered her 80s and 90s, that she’s 39.

  • labor of love: man’s efforts at methuen cemetery uncover secrets, forge new friendships – the eagle-tribune

    • The pet project began as a labor of love for his family's plot, which had been blackened by the elements and covered in stone-eating lichen, and grew into a journey that led Hatem to unearth family secrets, learn his own genealogy, take on a new hobby and forge relationships with the cemetery's frequent visitors, including its longtime caretaker, Tuffic "Tuffie" Hatem.

  • ‘she was everybody’s best friend’ – the eagle-tribune

    • METHUEN — Big-hearted, fiercely loyal, inclusive and supportive, Ashley St. Onge in many ways had already taken on the persona of the early childhood educator she aspired to be. 

  • contents of old state house time capsule revealed – the boston globe

    • Finally Boston, the wait is over. The Old State House time capsule has been opened.

      The Bostonian Society’s archivist, Elizabeth Roscio, removed the century-old contents from the box Tuesday, finding them to be in better condition than anyone at the society expected, said Heather Leet, the society’s spokeswoman.

education

  • fired central catholic administrator under investigation for alleged rape – the eagle-tribune

    • LAWRENCE — A Central Catholic High School administrator who was fired Tuesday is being investigated for allegedly drugging and raping a student in 2006.

  • second central catholic staffer resigns following misconduct investigation – the eagle-tribune

    • John Housianitis, a social studies teacher at the school and a graduate of the Class of 1977, resigned his position after he was found to have posted "compromising photos of himself on an adults-only, password-protected website," according to Central Catholic President Christopher Sullivan. 

  • central catholic, pinkerton incidents illustrate power of platforms – the eagle-tribune

    • If it weren't for social media, there is a good chance that two longtime Central Catholic educators who resigned earlier this month would still have their jobs.

  • new haverhill superintendent names colleague to principal job – the eagle-tribune

    • Two of those hires -- the new high school principal and the director of the district's new anti-bullying program -- come from Marotta's old district, Salem, Massachusetts. The two were not subjected to an interview process, but were instead "appointed" to their posts. None of the new hires came from within the district.